2021 – Activity and sustainable development report

The Bonjour RATP! application was created using “in‑house” expertise and the energy of a team of developers, algorithm and geomatics specialists, designers, and marketing specialists. Its launch in 2021 was an important milestone, but in reality, it is constantly evolving. We are constantly improving it by listening to our users’ expectations (ratings and comments on app stores, online surveys, etc.). It is enriched by what is going on in the city, incorporating new mobility partners, adapting to new speed limits in some streets, for example, and providing more “lifestyle” information from the Mappy cartography.

With this first MaaS application, we are truly of service to city users. The fact that it is fully developed, tested and optimised by our teams means that we can assert our independence and be more responsive. This is essential, as the health crisis has confirmed that cities are facing more and more events that require rapid adjustments.

Paris is a real laboratory. Companies from around the world come here to test their innovations. I am convinced that MaaS will change the way we think about mobility by allowing users to opt for mobility that is actively chosen, responsible and multi‑modal. It is exciting to provide alternatives and solutions, remove obstacles, change single‑mode habits to encourage smart use of mobility. MaaS in itself is only a tool. In my view, it is what you do with it that counts.

What motivates me today is promoting virtuous societal uses for the common good.